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Cookie Policy

How we use cookies and tracking technologies

Last updated: August 22, 2025

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, keeping you logged in, and analyzing how you use our platform.

Similar technologies include local storage, session storage, pixels, beacons, and other tracking technologies that serve similar purposes.

2. Types of Cookies We Use

Necessary Cookies (Always Active)

These cookies are essential for our website to function properly. They cannot be disabled without severely affecting your ability to use our platform.

Examples:

  • versotis-session: Maintains your login session
  • versotis-auth: Stores authentication tokens
  • versotis-csrf: Protects against cross-site request forgery
  • versotis-preferences: Remembers your basic settings

Legal Basis: Legitimate interest for essential website functionality

Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Examples:

  • _ga, _ga_*: Google Analytics cookies for usage analysis
  • versotis-analytics: Internal analytics tracking
  • _gid: Google Analytics identifier
  • _gat: Google Analytics throttling

Legal Basis: Consent (GDPR) / Legitimate interest where permitted

Retention: Up to 26 months

Preference Cookies (Optional)

These cookies remember your preferences and settings to provide a more personalized experience.

Examples:

  • versotis-theme: Your preferred light/dark theme
  • versotis-language: Your language preference
  • versotis-layout: Dashboard layout preferences
  • versotis-timezone: Your timezone setting

Legal Basis: Consent or legitimate interest for user experience

Retention: Up to 12 months

Marketing Cookies (Optional)

These cookies are used to deliver relevant advertisements and measure the effectiveness of marketing campaigns.

Examples:

  • _fbp: Facebook Pixel for conversion tracking
  • _gcl_au: Google Ads conversion tracking
  • versotis-campaign: Internal campaign attribution
  • _uetsid, _uetvid: Microsoft Advertising tracking

Legal Basis: Consent required

Retention: Up to 13 months

3. Third-Party Services

We use third-party services that may set their own cookies. These services help us provide better functionality and analyze our platform performance.

Google Analytics

Web analytics and user behavior tracking

Google Privacy Policy →

Cloudflare

CDN, security, and performance optimization

Cloudflare Privacy Policy →

Intercom

Customer support chat widget

Intercom Privacy Policy →

Hotjar

User session recordings and heatmaps

Hotjar Privacy Policy →

4. How to Manage Cookies

4.1 Cookie Preference Center

You can manage your cookie preferences using our cookie banner that appears on your first visit. You can also access your preferences at any time by:

  • Clicking the cookie icon in the footer of our website
  • Visiting our Cookie Preferences page
  • Using the cookie settings in your account dashboard

4.2 Browser Settings

You can also control cookies through your browser settings. Here's how to manage cookies in popular browsers:

Google Chrome

Settings → Privacy and security → Cookies and other site data

Chrome Cookie Help →

Firefox

Settings → Privacy & Security → Cookies and Site Data

Firefox Cookie Help →

Safari

Preferences → Privacy → Manage Website Data

Safari Cookie Help →

Microsoft Edge

Settings → Cookies and site permissions → Cookies and site data

Edge Cookie Help →

Please note: Disabling certain cookies may affect the functionality of our platform. Necessary cookies cannot be disabled without impacting core features like login and security.

5. Mobile Applications

Our mobile applications may use similar tracking technologies and identifiers:

  • Advertising ID: Device advertising identifiers for analytics and marketing
  • App Usage Analytics: Crash reports, performance metrics, and feature usage
  • Push Notifications: Tokens for sending notifications about new messages
  • Local Storage: Caching data for offline functionality

You can manage these settings through your device's privacy settings or within the app preferences.

6. Legal Compliance

6.1 GDPR Compliance (EU Users)

  • We obtain explicit consent for non-essential cookies
  • You can withdraw consent at any time
  • We provide clear information about cookie purposes and retention
  • We respect Do Not Track signals where technically feasible

6.2 PDPA Compliance

  • We follow consent requirements for personal data processing
  • You have rights to access, correct, and delete your data
  • We maintain data processing records as required
  • We implement appropriate security measures

6.3 Other Jurisdictions

We also comply with applicable privacy laws in other jurisdictions where we operate, including but not limited to CCPA (California), LGPD (Brazil), and PIPEDA (Canada).

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes:

  • We will update the "Last Modified" date
  • We may notify you through our platform or email
  • We will request new consent if required by law
  • We will maintain previous versions for reference

8. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Versotis

Email: [email protected]

Phone:

Address: Bangkok, Thailand